HumanOS® Licensing Model

We offer you a license model tailored to your needs. The licenses for maintenance-free systems are issued for life. In an agile environment, however, rental and annual licenses are possible.

Licencing

The licensing of the HumanOS® IoT platform is based on a simple per-machine basis with no term or annual fees. This maximizes cost savings in software distribution and installation.

When you buy a HumanOS® IoT platform, you get the following:
  • Program licenses: The right to install and use HumanOS® IoT platform as an end user x-fold
  • Device licenses: The right to connect one device to the HumanOS® IoT platform per license
  • Support: The program license includes an initial maintenance subscription. Additional subscriptions can be purchased accordingly
  • The latest tested and approved version of the HumanOS® IoT platform
  • The latest version of the HumanOS® IoT Designer for creating and managing your configurations

Our Services

CyberTech Engineering GmbH is committed to world-class customer service. In order to best meet the needs of our customers, we offer various subscriptions, training courses and consultations.

Subscriptions

We offer various subscriptions for the HumanOS® IoT platforms:

  • Maintenance Subscription: Maintenance and upkeep of your software installation, incl. technical support.
  • Upgrade Subscription: Download for free the newest HumanOS® IoT platform.
Technical Support
Maintenance
Update
Without
Technical support
Remote troubleshooting
Bug reporting by email and phone
Access to ticketing system
Access to online knowledge base
Development partner status
Software Updates and Upgrades
Maintenance
Update
Without
Software patches and bug fixes
Software updates and upgrades
License Administration
Maintenance
Update
Without
Access to HumanOS® license portal
License recovery
(*) Services can be purchased. Charging takes place after effective effort.
Over 15 years experience and knowledge of industrial machine controls, software architecture and engineering, artificial and pervasive intelligence, we are dedicated to provide the best and economical solutions to our valued customers.